Episode 81

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Published on:

30th Jan 2023

Ep 129 Join us in the Fight Club as we go OLD SCHOOL!

You know it....it's the 4 founding members of Fight Club, going old school, and sharing some epic admin wins straight out of Admin Bootcamp Adventure!

Time Stamps:

πŸ“Œ[0:54]Amanda Powell - Director of Training at Power Selling Pros 

πŸ“Œ[1:11]Helps home service companies win the moments and book more calls!

πŸ“Œ[8:49]86% of consumers will pay more for better customer service

πŸ“Œ[16:42]Say what you CAN do - not what you can't

πŸ“Œ[27:04]Fast is Slow on the phone....

πŸ“Œ[28:29]Call times get reduced once they consistently follow their call flow..

πŸ“Œ[29:52]https://powersellingpros.com/

πŸ“Œ[33:15]Investing in your people with training can help not only your conversion rate but your retention

πŸ“Œ[35:14]Coaching CSRs to just ask... Can completely change their lives!

πŸ“Œ[35:46]Are you interested in saving money today with our membership program?"

πŸ“Œ[35:58]"Are you paying member pricing or regular pricing today?"

πŸ“Œ[38:49]Admin Bootcamp Adventure coming up February 9 and 10 in Orlando, Florida

πŸ“Œ[40:39]http://adminbootcampadventure.com/

πŸ“Œ[44:03]https://gutter-con.com/

πŸ“Œ[44:43]Marketing Homework - How are you building value?

πŸ“Œ[46:32]Finance Homework - listen to a call - praise how they build empathy

πŸ“Œ[46:42]Systems Homework - Check out Power Selling Pros

πŸ“Œ[47:12]People Homework - What are you frustrated about your CSR? Have you given them the training to be successful?

πŸ“Œ[47:30]Sales Homework - DON'T get the address right away!

πŸ“Œ[48:03]Email Amanda powell@powersellingpros.com

Quote of the Week

"What if we invest in developing our people and they leave us? What if we don't and they stay?"

⇩ Resources ⇩

✯Amanda Powell With Powersellingpros

✯Tay Meroni (Marketing) with Pure Pressure Washing

✯Meaghan Likes (Finances) with Bookkeeping Academy OnlineLikes Accounting Company Jeff Likes Clean Windows & Gutters

✯Michelle Myers (Systems) with Pink Callers

✯Martha Woodward (People) with The Pay for Performance ExpertQuality Driven Software & Dusting Divas






















Show artwork for Fight Club 4 Business

About the Podcast

Fight Club 4 Business
4 Experts in their respective fields: Marketing, Finance, Systems, and Employee Engagement who also happen to own service businesses. This group was formed to help people restructure their service business so that they thrived during COVID-19 and...
4 Experts in their respective fields: Taylor Meroni-Marketing, Meaghan Likes-Finance, Michelle Myers-Systems, and Martha Woodward-People, who also happen to own service businesses.
This group was formed to help people restructure their service business so that they thrived during COVID-19 and beyond.

About your host

Profile picture for Tay Meroni, Meaghan Likes, Michelle Myers and Martha Woodward

Tay Meroni, Meaghan Likes, Michelle Myers and Martha Woodward

4 Experts in their respective fields: Accounting/Finance, Marketing, Systems, and Employee Engagement who also happen to own service businesses.
This group was formed to help people restructure their service business so that they thrive after COVID-19